AND WHAT WE DO: Improve the Quality of Service to Ministers
Improve the Quality and Efficiency of Your Services. As priorities shift and demands fluctuate, how effectively do you and your organization organization adapt, respond? We invite you to engage with us in a conversation about the quantitative and qualitative aspects of the services you provide. We specialise in:
- Quality of Service to Ministers’ and Deputy Ministers’ Offices. We conduct organizational analysis and systems reviews to identify problems and recommend solutions for briefing, cabinet, parliamentary affairs and correspondence services. We also offer training on best practices and how to write products for Ministers (briefing notes, QP cards, ministerial correspondence etc).
- Organizational Analysis and Design. We review and develop mandates, accountabilities, required competencies and performance measurement indicators. We do process re-engineering and develop strategies for implementation, managing change, staffing and training.
- Writing Communication Strategies and Products
- Policy Analysis and Development.
- Team Building.
We provide strategic communications services, produce a variety of products and deliver Training Workshops on Public Sector Writing for Ministers & Deputy Ministers. We also offer Performance Coaching Services. Event management is undertaken in collaboration with our communications associates at Antian Professional Services.
Here’s What Some of Our Clients Say About Us:
- Would highly recommend. Hope to work with again in the future.
- Very organizationally aware. Well received by senior management and staff.
- Understood the needs of the department and the transitional context it faced, as a newly created portfolio organization.
- Analysis was thorough, timely, well research and thoughtful. Well thought out communications and implementation strategy.
- Provided recommendations on organizational design, staffing, accountabilities, implementation strategies and best practices which were accepted by the Executive Committee of the department and implemented.
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| Why Use Our Services? We are absolutely committed to high quality service and the integrity of our work. We are experienced, dependable, thorough and have produced excellent results for our clients. | We have successfully undertaken (and completed on time) complex and sensitive projects involving organizational analysis, re-design, implementation and training for the Department of National Defense; Industry Canada; Foreign Affairs & International Trade; Indian & Northern Affairs Canada; Environment Canada; Public Safety Canada; the Immigration & Refugee Board; the Canadian Environmental Assessment Agency; and the Canadian Border Services Agency |
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Contact Theresa McKeown & Associates by email PSwriter@publicsectorwriting.com or toll free by telephone at 1-800-613-9121. We conduct public sector writing training, teach Public Sector Writing at the University of Victoria and review ministerial briefing, parliamentary affairs and correspondence services for government departments.
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